There's a pharmacy in Nairobi — let's call it Dawa ya Watu.

The owner, James, has been a pharmacist for 19 years. He knows his stock the way a mother knows her children. Which shelf, which batch, which supplier. He could walk you through the entire dispensary blindfolded.

For 19 years, that was enough.

Then he opened a second branch.

Within three months, James had a customer return a blister pack of antibiotics — expired by six weeks. It had come from the new branch. A batch that had slipped through while he was stretched between two counters, two tills, two teams, and two sets of suppliers.

He didn't sleep well that week.

Not because of the business risk. But because someone had taken medicine home that he hadn't caught.

That moment stays with pharmacists. It should.

This is the gap we built DawaTrack to close.

Not the gap between what technology can do and what pharmacies use — though that gap is very real.

The gap between the pharmacist James wants to be — careful, thorough, on top of every detail — and the pharmacist running on four hours of sleep, two phones, and a notebook that's seen better days.

DawaTrack doesn't replace the pharmacist. It gives the pharmacist back their attention.

What actually happens when you run a pharmacy without a proper system

You probably don't need us to tell you. You're living it.

Stock goes missing between branches. You only find out when a patient asks for something and you're out — and you're not sure if it was sold, if it expired, or if it never arrived.

A supplier delivers 80 units. Your order was for 100. By the time you notice, the invoice is already in a drawer and the supplier's driver is three deliveries away.

A controlled substance dispensed on a Friday doesn't get recorded until Monday morning. You reconstruct it from memory. You hope it's right.

Your cashier confirms M-Pesa manually — reads the message, types the amount, continues. On a slow day it's fine. On a busy Saturday afternoon, something gets missed. Someone says they paid and you have no way to quickly verify.

PPB compliance feels like a second job.

None of this is your fault. You weren't given the right tools.

Here's what DawaTrack actually does — in plain language

It tracks every medicine, every batch, every expiry date — automatically.

When stock comes in, you log the batch number and expiry. DawaTrack does the rest. It tells you what's expiring in 30 days. In 60 days. It makes sure the oldest batch goes out first, every time — that's what FEFO means, First Expired First Out. No manual sorting. No guessing. No surprises.

It handles M-Pesa at the till — no manual confirmation.

When a customer pays, an STK push goes to their phone. They enter their PIN. The payment confirms automatically in the system. Your cashier moves on. The transaction is recorded. It's that clean.

It logs every prescription, every dispensing event, every controlled substance.

Everything a PPB inspector would want to see — it's there. Date, time, pharmacist, patient, batch number, quantity. You don't build this at the end of the month. It builds itself as you work.

It works on any device, in any browser, from anywhere.

Your second branch is not a separate headache. It's another tab. Stock transfers, staff accounts, sales reports — all in one place, all in real time.

It runs on M-Pesa. Starts at KES 999 a month.

No hardware. No setup fee. No sales call. Sign up, add your products, and you're live. The 14-day trial is full access — no limits, no credit card.

Who DawaTrack is for

If you run a pharmacy — retail, hospital, or community — DawaTrack is built for you.

If you run a clinic or dispensary — private, government, or NGO — DawaTrack is built for you.

If you run a veterinary practice and you're tired of tracking stock in a spreadsheet — DawaTrack is built for you.

If you manage multiple branches and you feel like you're always one step behind — DawaTrack is especially built for you.

A word on data and trust

Your patient records are yours. Your stock data is yours. Your sales history is yours.

We store every facility's data in its own isolated database — not just hidden behind a filter, but completely separate. No other pharmacy can see yours. Ever.

You can export everything, anytime, as a CSV. If you ever leave DawaTrack — though we hope you won't — you leave with your data in your hands. No lock-in. No exit fees.

We're registered with Kenya's Office of the Data Protection Commissioner. We take the Data Protection Act seriously — not because we have to, but because we built this for healthcare. The people whose data flows through DawaTrack are patients. We don't take that lightly.

Back to James

The second branch is now his best-performing one.

He knows what's on the shelves without being there. He gets an alert three days before anything expires. His M-Pesa reconciles itself. His controlled drug register is always current.

He still knows his medicines. But now the system knows them too — and it never sleeps, never gets distracted, and never misses a batch.

If any part of this felt familiar — try DawaTrack.

14 days. Full access. No card. Pay via M-Pesa when you're ready.

Start your free trial at dawatrack.com →

DawaTrack is built and hosted in Kenya, for Kenya — and for every health facility across Africa doing the hard, important work of keeping people well.

Track. Manage. Grow.